Frequently Asked Questions
Everything you need to know about your olfactory journey.
Are your fragrances authentic?
Yes, we are an authorized retailer for every brand we carry. All products are sourced directly from the fragrance houses or their official distributors to ensure 100% authenticity.
Can I order samples before committing to a full bottle?
Absolutely. We offer individual 0.7ml sample vials for almost every scent in our collection, allowing you to experience the fragrance on your skin before purchasing a full-sized bottle.
What is your return policy on fragrance?
Due to the nature of our products, we can only accept returns on unopened, sealed full-sized bottles in their original packaging within 30 days. Samples and opened items are non-refundable.
Do you ship internationally?
Yes, we ship to many countries worldwide. Please note that shipping rates and customs duties vary by destination and are the responsibility of the customer.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight, extreme temperature fluctuations, and humidity.
How long will it take for my order to arrive?
Standard domestic orders typically process within 1-2 business days and arrive within 3-7 business days via ground shipping.